Your questions, answered.

Use a sterile insulin syringe and inject into fatty areas like the abdomen or thigh at a 45-degree angle. Always follow proper sanitation protocols and rotate injection sites.

Some users report a slight sting, especially if the solution is cold. Letting the vial reach room temperature can reduce discomfort.

Usage depends on your individual situation. Follow the protocol in the Patient Guide for your product and the advice of your healthcare professional. Speak to a doctor or pharmacist before you start, especially if you have a medical condition or take other medication.

The Patient Guide for each product sets out the starting dose. Your healthcare professional can tell you whether it is right for you. Speak to a doctor or pharmacist before you start, especially if you have a medical condition or take other medication.

Yes, refrigerate after opening. It is stable during shipping but should be kept at 2–8°C afterward.

Each 10ml vial contains 1000mg. Dosing at 50mg three times per week, one vial lasts approximately 6–7 weeks.

Subcutaneous injection should only be done after a healthcare professional has shown you the correct technique. Always use sterile, single-use equipment and dispose of needles in a sharps container.

Yes. Keep it in its original packaging and carry it in your hand luggage in an insulated pouch with a cool pack. Unopened product tolerates short periods at room temperature — refrigerate again when you arrive. Check the rules of your airline and destination before you fly.

Refrigerate. Avoid exposure to heat, light, or contaminants.

NAD+ is a coenzyme found in every cell. It takes part in the reactions that turn food into energy and in many other cellular processes. NAD+ levels in the body are known to decline with age, which is why it is a focus of ongoing research.

Subcutaneous injection delivers NAD+ into the tissue under the skin, without passing through the digestive system as oral products do, and without the time needed for an IV infusion.

NAD+ is a coenzyme for enzymes in the mitochondria involved in producing ATP, the molecule cells use for energy.

NAD+ is used by enzymes such as sirtuins and PARPs, which are involved in DNA maintenance and other cellular processes. Research in this area is ongoing.

Subcutaneous injection bypasses the digestive system, where oral NAD+ is broken down.

No. It's pure NAD+ in sterile solution, free of fillers or stabilizers.

Yes. NovaNAD+ contains no animal products and is not tested on animals.

Yes. It is lab-tested for purity and manufactured under pharmaceutical standards.

NAD+ takes part in cellular energy metabolism. Individual experiences vary, and NovaNAD+ is not intended to diagnose, treat, cure or prevent any disease.

Experiences vary from person to person, and we cannot promise any particular result or timeline.

Some customers report feeling more energetic or focused, but experiences vary and results are not guaranteed. NovaNAD+ is not intended to diagnose, treat, cure or prevent any disease.

The long-term effects of NAD+ supplementation are still being researched. We do not make claims about long-term health benefits.

Follow the protocol in the Patient Guide and the advice of your healthcare professional. Speak to a doctor or pharmacist before you start, especially if you have a medical condition or take other medication.

NAD+ takes part in cellular energy metabolism, including in brain cells. Individual experiences vary, and we cannot promise any effect on focus or memory.

NAD+ takes part in cellular processes in the skin, as in all tissues. We do not make claims about effects on skin or signs of ageing.

NAD+ takes part in energy metabolism in muscle cells. Some athletes include it in their routine, but we cannot promise any effect on performance or recovery.

Some customers report changes in their sleep, but experiences vary and we do not make claims about sleep.

NAD+ is involved in many cellular processes and is being researched in this area. We do not make claims that NovaNAD+ reduces inflammation.

Long-term use should be discussed with your healthcare professional. Speak to a doctor or pharmacist before you start, especially if you have a medical condition or take other medication.

Reported side effects include mild fatigue, nausea, flushing, and redness or discomfort at the injection site. Stop using the product and contact a doctor if you have a reaction or side effects that do not go away.

Do not use NovaNAD+ without medical advice if you have cancer, an autoimmune disease, take immunosuppressants, or have any other medical condition. Not suitable for anyone under 18.

Always consult a healthcare provider, especially if you are on chemotherapy, immunotherapy, or heart medication.

No. It is not recommended during pregnancy or breastfeeding due to lack of safety data.

Follow the advice of your healthcare professional.

Resume your schedule as soon as you remember. There is no need to double-dose.

Combining NAD+ with other products or supplements should be discussed with your healthcare professional first. Speak to a doctor or pharmacist before you start, especially if you have a medical condition or take other medication.

Ask your doctor or pharmacist before combining NovaNAD+ with any supplement or medication.

Age alone does not rule out use, but people over 60 are more likely to have health conditions or take medication. Speak to a doctor or pharmacist before you start, especially if you have a medical condition or take other medication.

Orders are shipped in discreet, insulated packaging. Vials are sealed and sterile. Syringes and swabs are included where applicable, and are also available separately as the Syringes and Swab Pack.

NAD+ is shelf-stable during shipping. Simply refrigerate it upon arrival.

Use a designated sharps container. Contact your local pharmacy or clinic for disposal options.

We ship to all European Union countries, Switzerland and Liechtenstein. Standard shipping is €14.99 per order. Please check the import rules in your country before ordering.

Yes. You can withdraw from your order within 14 days of delivery and return unopened items with their seals intact. Opened or unsealed products can't be returned for health and hygiene reasons. If your order arrives damaged or incorrect, contact us within 48 hours of delivery. See our Refund Policy for full details.

Combining products should be discussed with your healthcare professional first. Speak to a doctor or pharmacist before you start, especially if you have a medical condition or take other medication.

A balanced diet and good hydration support general health. Follow any advice from your healthcare professional.

There is no requirement to fast. Ask your healthcare professional if you are considering fasting.

NAD+ is used by many enzymes, including some in the liver. We do not make claims that NovaNAD+ supports detox or liver health.

Follow the Patient Guide and the advice of your healthcare professional.

NovaNAD+ is used by adults with a wide range of lifestyles, including athletes. Athletes subject to anti-doping rules should check the current rules of their sport before using any injectable product.