Contact information

CONTACT INFORMATION

NovaPlus Labs

Address
Dörflistrasse 50
8050 Zürich
Switzerland

Email
contact@novapluslabs.com

We answer every message by email. Please include your order number if your question is about an existing order, as it lets us answer you in one reply instead of three.

If your order has arrived damaged, incomplete or incorrect, write to us within 48 hours of delivery and attach photographs of the item and the packaging. See our Returns & Refunds Policy for how these cases are handled.

You can also reach us through the contact form on our Contact page.